How it works
Frequently Asked Questions
Find answers to our most common questions below. If you don’t see what you’re looking for, please contact our customer service via Live Chat.
Is roaming in Canada and Mexico included in the plan?
Yes! LinkUp Mobile provides the largest coverage area in North America, on America’s Most Reliable Network. This includes Text and Talk to, and from, anywhere in the USA, Canada & Mexico.
When the plan expire?
The plan expires 30 days after your first date of purchase. For example, if you buy a plan on the 15th of the month, your plan will expire the 14th of the following month. To avoid any interruptions, please purchase a new plan before the old one expires. Does not apply to subscription members.
Do LinkUp Mobile plans include 5G coverage?
Yes, 5G is included with all monthly plans. To use 5G, you must have a 5G capable device and be in a 5G coverage area.
How do I know if I have LinkUp mobile coverage in my area?
LinkUp Mobile operates on America’s Most Reliable Network, providing the best nationwide coverage. Please visit our ZIP Code verifier to confirm service in your area.
How do I order SIM cards?
You can order SIM cards on your dealer portal.
How does customer pay their bill?
Customer can renew or purchase there LinkUp Mobile plan using a debit or credit card on linkupmobile.com. Customer may also purchase or renew there plan at authorized retail locations.
Does LinkUp Mobile offer unlimited talk, text, and data?
Yes, we have unlimited talk and text on all plans, with flexible data options so you can choose what fits your needs.
What type of phone works on Linkup Mobile?
To fully enjoy LinkUp Mobile, you’ll need a 5G/4G LTE unlocked phone compatible with AT&T. We’ll confirm your phone’s compatibility during the Device Verification step on linkup dealer portal.
Need Help?
Give us a call at 833-697-8743 (24/7)
Quick Delivery Get your SIM card delivered to your doorstep. Enjoy our service no matter where you are.
Flexible Plans Choose from a variety of plans that fit your needs and budget, without being locked into long-term commitments.
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